Tech support scam costs woman $100K

BROOKLYN, NY – A retired accountant in Brooklyn is grappling with the emotional and financial fallout after falling victim to a sophisticated scam that drained $100,000 from her savings. The woman, who wishes to remain anonymous, shared her harrowing experience in hopes of preventing others from encountering similar deceit.

It began innocuously on a July afternoon when her laptop froze. Shortly after, she received a call from someone claiming to be from Microsoft, stating they were issuing a refund due to a virus protection failure. The caller informed her that instead of refunding $10, they had mistakenly deposited $100,000 into her account.

Alarmed by the supposed error, the woman checked her bank account and indeed saw the money. Eager to rectify the situation, she followed the caller’s instructions to withdraw the cash and hand it over to a courier named “Andy,” who provided the code word “red.” Unfortunately, the money she saw in her account was her own, moved from another of her accounts by the scammer.

In a matter of hours, the woman lost a third of her life savings. “I can’t believe I fell for this,” she lamented, visibly shaken. The scammer’s elaborate ruse had left her feeling betrayed and devastated.

Tech support scams like this one are a nationwide issue, according to cybersecurity experts. Companies like Microsoft have repeatedly warned that they do not make unsolicited calls or ask for personal information over the phone. Victims are advised to unplug their computers and cease communication immediately if they encounter suspicious activity.

Despite her best efforts to cooperate with the scammers, the woman is now left to pick up the pieces. Authorities continue to search for the perpetrator, but the chances of recovering the stolen funds remain slim. Her story serves as a stark reminder of the importance of vigilance and skepticism in an increasingly digital world.