Police say the video showed an unconscious man inside his Oswego, N.Y., home and was shared on social media.
OSWEGO, N.Y. — A 23-year-old former DoorDash driver has been charged after police say she recorded a nude, unconscious customer inside his home during an Oct. 12 delivery and posted the video online. Olivia Henderson was arrested Nov. 10 and released with an appearance ticket, according to police.
Authorities say the case centers on a short video filmed at a residence in the city of Oswego that spread across TikTok and other platforms in October. The clip, investigators said, showed the man partly nude and incapacitated on a couch. Police allege Henderson recorded the footage during a delivery, then uploaded it to social media, prompting privacy complaints and a criminal investigation. The door-to-door service later deactivated her account. Henderson has denied wrongdoing in posts and said she felt unsafe at the delivery, but police say they found no evidence to support a sexual assault claim. The case now moves into court as prosecutors review digital evidence.
Police said the delivery happened the night of Oct. 12 at a home on Oswego’s west side. Investigators contend Henderson captured the video from the doorway and shared it online the same night, where it drew widespread attention and was reposted by larger accounts. In subsequent videos, Henderson said she “felt violated” and alleged the customer exposed himself; detectives said they examined home security footage and interviews and found no proof of an assault. “Posting a video of a customer violates our policies,” a DoorDash spokesperson said in a statement, noting the company’s zero-tolerance language around safety and privacy. The original clip was later removed by the platform, police said.
Henderson is charged with two class E felonies: unlawful surveillance and disseminating an unlawful surveillance image, police said. Investigators said the man in the video had been drinking and appeared unconscious when recorded, and that he did not consent to being filmed or posted. Detectives collected the delivery record, the social media post, and additional video from outside the home as evidence, according to the department. The customer’s name has not been released publicly. Police said they are not pursuing charges against the man and described him as cooperating with the investigation. Officers did not provide an exact time for the delivery and declined to release the full footage, citing the open case.
The arrest on Nov. 10 followed several weeks of online speculation driven by viral clips and commentary about what happened at the door. Henderson’s posts amassed millions of views as she recounted the delivery and said she believed the man intended to expose himself. Police addressed those claims in public statements after reviewing materials gathered during the inquiry, saying they did not substantiate an assault. The incident echoes other privacy disputes involving gig drivers and home cameras, where video shot at the threshold can appear ambiguous until investigators assemble timestamps, app logs and recordings. DoorDash said it removed Henderson from the platform after learning of the video.
Court records show Henderson was processed and released with a ticket to appear in Oswego City Court on Dec. 4. Prosecutors indicated that additional digital subpoenas may be pursued to preserve social media records ahead of that date. If convicted on both counts, a defendant faces potential prison time and probation under New York law, though sentencing would depend on a range of factors. Police said they notified the man about victim services and privacy protections that apply in cases involving intimate or compromising images posted without consent. Officials did not announce any separate civil action related to the posting.
Neighbors said patrol cars were visible at the address in the days after the video circulated, and several residents described officers canvassing for doorbell camera footage. “It rattled people because it happened on an ordinary delivery,” said Kelsey Martin, who lives a few blocks away and watched the clip before it was taken down. Another resident who asked not to be named said the debate online moved faster than verified facts. Henderson’s lawyer did not respond to a request for comment; in her earlier videos, Henderson said she stood by her account and criticized the companies involved and police response.
As of Sunday, police said the investigation remains open while prosecutors review the case file. Henderson is due back in court on Dec. 4, when a judge could set a schedule for motions and discovery. Officials said any further updates will come through the court docket or department notices.
Author note: Last updated November 30, 2025.