Man Arrested in Scam Targeting Elderly Bank Customer

Palm Beach County investigators said the suspect posed as a Chase employee and was linked to other suspected fraud cases.

WEST PALM BEACH, FL — A man has been arrested after allegedly posing as a Chase bank employee and helping withdraw nearly $2,400 from an elderly woman’s account, according to the Palm Beach County Sheriff’s Office.

Investigators said the woman became suspicious during the alleged scheme and went to a local Chase branch to check her account. Bank staff told her that nearly $2,400 had already been withdrawn, according to a report published by WPBF 25 News.

The suspect’s name, age and specific criminal charges were not available in the reviewed report. Authorities also did not release the woman’s name, the date on which she was contacted or details about how the alleged scammer first gained access to her banking information.

Deputies described the case as an impersonation scam in which the suspect allegedly presented himself as a legitimate bank employee. Such claims remain allegations, and the arrest does not establish guilt.

The Sheriff’s Office said investigators connected the arrested man to other suspected fraud cases. Officials did not immediately disclose the number of additional cases, the amount of money involved or whether other people may have participated in the alleged operation.

Information about how investigators identified the suspect was also not released in the available account. It was unclear whether authorities relied on bank records, surveillance footage, electronic communications or other evidence when making the arrest.

The available report did not say whether the disputed money had been returned to the woman. Chase had not issued a public statement about the case in the reviewed material.

The investigation remained active, and authorities had not announced additional arrests or a confirmed date for the suspect’s next court proceeding.

Author note: Last updated July 25, 2026.