De-Twon McShan was taken to Euclid Hospital after first responders found him unresponsive at the Babbitt Road facility.
EUCLID, OH — An Amazon employee died Sunday after a medical emergency at the company’s fulfillment center on Babbitt Road, where police said the worker became unresponsive after saying he did not feel well.
The worker was identified by family as De-Twon McShan. His death has drawn questions from relatives and attention from workers at the Euclid facility as officials review what happened inside the building. Police said officers were called to assist firefighters, and Amazon said employees on the shift were sent home with pay.
Euclid police said officers responded at about 6:50 p.m. Sunday to the Amazon warehouse at 1155 Babbitt Road to help Euclid Fire with a medical emergency. When officers arrived, first responders were giving aid to McShan, who police said was unresponsive. McShan was taken from the facility to Euclid Hospital. According to the police report, McShan had told others he was not feeling well before he later passed out at his workstation. Amazon staff called 911 after the emergency unfolded. “Our thoughts and deepest sympathies are with his family and our colleagues in Euclid,” Amazon said in a statement after confirming the death.
The police report did not list a public ruling on McShan’s cause of death, and authorities have not announced whether any workplace condition played a role. The report described the response as a medical emergency. No criminal charges had been announced as of Wednesday, and no arrest or citation was listed in the information released by police. The known timeline begins inside the fulfillment center, where McShan reported feeling ill, and continues with the 911 call, the fire and police response, and his transport to the hospital. What happened in the minutes before he became unresponsive remains a central question for the family.
The Babbitt Road site is part of Amazon’s large warehouse network in Northeast Ohio, where workers sort, pack and move goods through fulfillment operations. Such facilities often run on shift schedules and use large work areas with multiple stations. In this case, Amazon said it made onsite counseling resources available after McShan’s death. The company also said employees working that shift were sent home with pay. Those steps point to the effect of the death inside the building, where co-workers saw an emergency response at a workplace that is normally focused on fast-moving package operations.
Police have not announced a full investigative finding, and public records released so far do not answer every question raised by McShan’s relatives. The next formal step could include further review by local authorities, the medical examiner or workplace safety officials, depending on what investigators determine about the circumstances. As of Wednesday, officials had not publicly released a final medical finding, a detailed timeline from inside the facility or any statement that the death was tied to a safety violation. The case remains centered on a medical call, a workplace collapse and a family seeking a clearer account.
McShan’s death left a visible mark on the Euclid facility because the emergency happened during a work shift and led Amazon to end the shift for employees there. The company’s statement focused on sympathy for McShan’s family and co-workers, while police records gave the first public details about the response. The report said he had not been feeling well before he passed out, but it did not say how long he had been ill or whether he had asked to leave his station. Those details had not been made public.
As of Wednesday, McShan’s family was still seeking answers about what happened before he collapsed at work. The case remains under public review through police records, company statements and any further findings from officials.
Author note: Last updated May 13, 2026.